IMPORTANT: It is recommended that you avoid putting sub-folders under your Inbox as IMAP synchronization with most email clients is unreliable. This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa). Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. IMAP is a protocol that keeps all messages and folders on the server. View articles for SmarterMail 16.x and earlier. This article applies to recent versions of SmarterMail.
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